All orders are processed normally within 8 to 10 business days (excluding weekends and holidays) after receiving your order confirmation. 

Shipping charges for your order will be calculated and displayed at checkout as follows:

Order Value USD          Shipping Charges USD

Upto $1,000                                US $27

$1001-$2,000                             US $47

$2001-$3,000                             US $54

$3001-$4,000                             US $67

$4001-$5,000                             US $81

Above $5,000 to any value.       US $87 flat  

 

  • This rate does not include the customs clearance charges and other taxes/duties at destination airport, which will have to be borne by the recipient.
  • Your order will be shipped through UPS or DHL Courier.
  • When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
  • If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at sales@emkaytools.com with your name and order number, and we will look into it for you.
  • In the event that your order arrives damaged in any way, please email us as soon as possible at sales@emkaytools.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at sales@emkaytools.com.